FAQ
Frequently asked questions
If you cannot find your answer, call us or write on Telegram — we reply quickly.
General
Can a smart home be installed in an apartment that is already renovated?
Yes. For a finished interior we install a wireless Zigbee system: smart relays hide inside the existing back boxes behind your switches, sensors mount discreetly, and the curtain rail fits onto the wall. No wall chasing is needed, furniture and finishes are untouched, installation takes a few days, and you keep living there throughout.
How long does installation take?
A wireless system in an apartment takes a few days. A house takes a few weeks. Wired systems are installed in stages alongside the renovation, so months pass between start and handover: routing at the shell stage, panel and modules before the finishing works, commissioning at the end. Our own working time is still those same days and weeks.
Do I need to replace my switches and light fittings?
In most cases no. The smart relay hides in the back box behind your existing switch, and the wall key keeps working exactly as before. Fittings only need replacing if you want dimming and your current models do not support it — the engineer checks this during the visit.
Do you work with hotels and offices?
Yes. For hotels and serviced-apartment complexes we deliver guest-room automation on HDL Buspro: key card switch, climate with energy saving, do-not-disturb, and status reporting to the duty desk. For offices: presence-based lighting, climate on working hours and meeting-room scenes.
Which cities do you work in?
Our main area is Tashkent and the Tashkent region. For projects in other cities in Uzbekistan, write or call: the site visit is discussed separately, and we can give a preliminary estimate remotely from your floor plan.
Pricing and payment
How much does a smart home cost in Tashkent?
In an apartment, from $500 for a starter set to $5,000 for full automation; a typical project lands at $2,000–3,000. In a house or villa, from $4,000 to $30,000, most often $10,000–15,000. The exact figure depends on the number of lighting circuits, climate zones, blinds and sensors. The engineer visit and estimate are free.
Do you charge for the engineer visit?
No. The site visit, the consultation and the estimate are free and commit you to nothing. We deliberately have no showroom: the engineer comes to you and shows solutions applied to your own layout.
How does payment work?
70% is paid up front after the contract is signed and is used to purchase equipment. The remaining 30% is paid after the works are complete and the system has been tested.
Technical
What is the difference between a wired and a wireless smart home?
A wired system (HDL Buspro) requires a dedicated control bus laid during renovation, but it does not depend on radio, needs no batteries, responds instantly and lasts decades — equipment warranty is 5 years. A wireless system (Zigbee, Tuya, Home Assistant) goes into a finished apartment in a few days with no building work; equipment warranty is 1 year. In terms of scenarios, wireless delivers roughly 90% of what wired can do for substantially less money.
What happens if the internet goes down?
The home keeps working. In wired Buspro systems the logic is stored in modules inside the building. In wireless systems we install a local Home Assistant server that keeps your scenes in your home rather than in a manufacturer's cloud. The internet is only needed for control from another city and for phone notifications. The wall switches always work.
Do I need a design, and what does it cost?
A cable routing design is only required for wired systems and is provided as a separate paid service. Wireless systems do not need a separate design — a site inspection and an equipment specification, which we produce free of charge, are enough.
Warranty and service
What warranty do you provide?
HDL Buspro wired system equipment carries a 5-year warranty. Wireless system equipment carries one year. After handover we stay reachable and help with new scenes and additional devices.
Do you sell equipment without installation?
No. We supply and install equipment only as part of our own work. That way we are responsible for the whole outcome: selection, installation, scene configuration and warranty.
Can the system be expanded later?
Yes, and many clients do exactly that. People often start with lighting and air conditioning, then add blinds, underfloor heating and sensors a few months later. A Zigbee system expands without reworking what is installed; in wired systems we leave spare module positions in the panel from the start.
Free consultation
Start with a free site visit
We deliberately have no showroom: the right place to show equipment is your own apartment, on your walls and with your floor plan. Our engineer comes, inspects the property and prices the job — free and with no obligation.